The Microsoft support agent will give you a security code-enter it when prompted. Whenever I go to add polls it just attempts to create a new poll. Discover key insights to help you build trust, drive action using analytics, and connect your organisational data through technology in this study from Futurum and Microsoft. Help - I created a poll within a chat on teams, however when Ive gone to view the results there isnt a poll tab at the top of my chat screen. ![]() Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: Shaping the future of customer experience. The app connects your computer with the Microsoft support agent’s computer using a remote connection. Quick Assist web appįor those using Windows 8.1 or supported Windows Server or macOS versions, the Quick Assist web app will get you help with your computer directly from Microsoft support agents. Option Three - In Windows 10 or Windows 11, select the Search bar or Search icon, type quick assist, and select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. Hope this helps Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. ![]() Click ‘Chat with support agent’ > Confirm. Option Two - Use the Start menu to open Quick Assist:įor Windows 11: Select Start > All apps > Windows Tools, then select Quick Assist.įor Windows 10: Select Start > Windows Accessories, then select Quick Assist. Select your product and category > Confirm. Protect yourself from tech support scams. Option One - In Windows 10 or Windows 11, press Ctrl + Windows logo key + Q at the same time to open Quick Assist. Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secure connection. To open Quick Assist, please follow these instructions: The side-by-side image above shows the old and new icons. For more information contact your support person or admin. Learn about Microsoft enterprise support Compare plans Engage with support Create an Azure support request All Azure customers have access to billing and subscription management support. To enable the Virtual Agent integration, please refer to the online documentation.Note: If you are on a work or school device you may be restricted by corporate policy from installing or accessing the Quick Assist update in the Store. Comprehensive Microsoft technology support If you need company-wide support across Azure and other Microsoft technologies, consider enterprise support. Once you have successfully set up or upgraded to the v1.0.11 or higher of the Microsoft 365 support integration app in your ServiceNow instance, you can configure the Virtual Agent integration. ![]() You will need to download or upgrade to the latest version (v1.0.11) from the ServiceNow Store. The integration offers a flexibility to add Microsoft 365 solutions as fallback to your topics or initial solution, and more importantly it provides a seamless user experience to users regardless of the source of the solution. Leverage the expertise of Microsoft 365 product teams in your helpdesk to increase user satisfaction while reducing helpdesk tickets, with integration of Microsoft 365 with ServiceNow Virtual Agent. The Microsoft Flight Simulator Support team will provide basic and advanced technical support for Microsoft Flight Simulator. The Microsoft support integration app for ServiceNow is available now in the ServiceNow Store. Try one of these support sites for issues with Microsoft products. ![]() This will bring Microsoft self-help services to end-users requesting support through the ServiceNow Virtual Agent chat experience. Microsoft Virtual Agent Looking for help We've taken down the support experience you were looking for, but there are many more ways to get help. Firstly, please visit this link on on the laptop/computer you would like to install Office. Microsoft also offers a Virtual Support Agent. Follow the next two steps to chat with a support person instead of a virtual agent. Find support and customer service options to help with your HP products including the latest drivers and troubleshooting. By default, Microsoft’s new virtual support agent welcomes you. Step 2: Click the Get started button to open a new browser window. MC455889 – The Microsoft 365 support integration app for ServiceNow can now work with ServiceNow Virtual Agent. You may log into your Microsoft account with the email account you had registered with Microsoft during purchase. You could also use the services of Microsoft Answer Desk, a live paid Tech Support site, to chat with a Microsoft Support executive. Chat with Microsoft support person online Step 1: In a web browser, visit this official contact us page of Microsoft.
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